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2025 AOM Annual Meeting

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Session: 18903: Proactive Perspectives on the Service Frontlines: From Managing Mistreatment to Enhancing Civility

18903 Presentation 1: Customer Mistreatment in Service and Healthcare Encounters: A Bibliometric Review

Tuesday, July 29, 2025
13:45 - 15:15 CEST (GMT+2)
Location: Bella Center: Hall B- B4-m3
Session Type: Symposium (presenter)
Shareable link: https://cdmcd.co/xKARAG