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2025 AOM Annual Meeting

HR

Session: 25797: AI in the Workplace: Integration, Recruitment, and Employee Adaptation

12703: When Proactive Adaptation Backfires: Unintended Consequence of Job Crafting to Integrate AI-Coworker (session 25797)

Monday, July 28, 2025
17:15 - 18:45 CEST (GMT+2)
Location: Bella Center: Hall D- D3-m12
Session Type: Paper Session
Orientation: Practice,Research
Shareable link: https://cdmcd.co/YKLmQA
As organizations adopt AI systems such as collaborative robots and AI-driven assistance, it is largely evitable for employees to collaborate with these non-human coworkers. Job crafting reflects a proactive process in which employees modify their job roles, tasks, or relationships to adjust to organizational changes. Nevertheless, this research proposes that it has unintended maladaptive consequences in the context of integrating AI-coworkers. We argue that employees’ crafting their jobs to integrate AI-coworkers may create a stronger sense of job insecurity, as AI-coworkers can have opportunities to learn, improve, and foreseeably replace their job roles. This sense of job insecurity can lead to a low level of adaptivity. Results from two independent studies provided support to the hypotheses and further showed that this effect is stronger for those employees with a high level of learning goal orientation. This research contributes to our understanding of how job crafting influences employee adaptivity to technological changes, highlighting its maladaptive pathway in the context of AI integration into workplace.

view paper (if available)