This study presents the development, assessment, and validation of the Inclusive Procedure and Process Scale, designed to provide a mechanism to advance inclusivity within organizational environments. Drawing on Shore et al.’s (2018) model of inclusive organizations, the scale is developed to capture dimensions of inclusivity, including psychological safety, authenticity, feeling valued and respected, involvement in the group and influence on decision-making. The research integrates data from higher education and a retailer to validate the scale. The findings suggest a three-factor model that integrates key dimensions and provides a robust tool for measuring inclusive climates through the procedures and processes that exist within the organization. This scale is further refined in collaboration with a retailer, ensuring adaptability and generalizability in a working environment. Practical implications highlight the scale’s utility in benchmarking inclusivity, informing inclusion strategies, and promoting evidence-based decision-making within the procedures and processes of the organization. Theoretical contributions include advancing the conceptual understanding of inclusive environments and offering a validated tool to assess the impact of inclusive practices on organizational performance and employee retention. Future directions suggest exploring the scale’s application in more diverse organizational contexts and its potential in longitudinal studies to monitor and enhance inclusive climates over time.
