25437: Leadership and Mistreatment

Sunday, July 27, 2025

10:15 - 11:45 CEST (GMT+2)

Location:Bella Center: Hall B- B6-m6

Session Moderator(s)

10:15 - 11:45 CEST (GMT+2)

19248: Do They Have your Back or Hang you out to Dry? Exploring Supervisors’ Role in Customer Incivility (session 25437)
Author: Kirsten Marie-Paule Robertson – Brock University
Author: Jane O'Reilly – Telfer School of Management, U. of Ottawa
10:15 - 11:45 CEST (GMT+2)

17124: The Influence of Physical Pain on Abusive Supervision (session 25437)
Author: Xiurong Chen – National University of Singapore
Author: Feng Qiu – U. of Massachusetts, Amherst
10:15 - 11:45 CEST (GMT+2)

17661: Mitigating the Damaging Ripple Effect of Patients Incivility: The Role of Servant Leadership (session 25437)
Author: Limei Chen – U. of Hong Kong
Author: Yirong Guo – Xiamen University
Author: Lynda Song – Leeds U. Business School
10:15 - 11:45 CEST (GMT+2)

18829: The Moderating Effect of Servant Leadership on the Relationship Between Incivility and Risk-Taking (session 25437)
Author: Anthony Perrier – -
Author: Assâad El Akremi – -
Author: Mathieu Molines – KEDGE Business School
Author: Sarah Boujendar – -
10:15 - 11:45 CEST (GMT+2)

23572: Does Perceived Subordinate Knowledge Hiding Lead to Abusive Supervision? (session 25437)
Author: Yimo Shen – Southwest University
Author: lu wu – Southwest University
Author: Bin Yang – Southwest University
Author: Shuting Xiang – Southwestern University of Finance and Economics
Author: Yongxuan Yang – University of Southampton
Author: Suchi Liu – University of Southampton