23910: Organizing for Digital Visibility: Managing Transparency and Opacity in a Digital World

The increasing prevalence of digital technologies leads to digital visibility in organizations: work-related activities are being recorded, stored, and analyzed for various purposes. Digital visibility yields important organizational and societal implications, but we are only beginning to understand those. The goal of this PDW is to systematically explore how research and practice should organize for the emerging phenomenon of digital visibility and its consequences. We will provide a space to take stock of existing knowledge and define avenues to study digital visibility in the future. The PDW will offer an interactive atmosphere in different formats. First, panelists will present findings from their research on digital visibility and related topics (e.g., digital surveillance, production of data). Second, break-out sessions will be held with all participants of the PDW to discuss their respective perspectives and their implications in more depth. Third, panelists will engage in a panel session with the audience where they reflect on themes and questions that emerged during the break-out sessions. The intended outcomes of this PDW are twofold. On the one hand, digital visibility will be approached from a variety of perspectives, addressing managerial, ethical, and regulatory aspects. Of particular interest will be how an emerging frontier of digital technologies, such as AI and digital identity, continuously creates new ways and possibilities of becoming visible and invisible. On the other hand, future research questions and potential collaborations will be formed to embrace the comprehensive scope of the topic.