12343: Training Leaders and Employees for Hybrid and Virtual Work: Interactive and Experiential Activities

Despite the growth in virtual and hybrid work, studies consistently show that most organizations fail to adequately train, develop, and socialize managers, leaders, and employees in this new way of working. This PDW aims to help Academy of Management members meet this critical need by sharing evidence-based, interactive, and experiential activities for teaching others how to lead and function effectively in different types of virtual and hybrid work arrangements (global and temporally dispersed virtual teams, remote and hybrid work, flexible work, and technology-mediated communication). The PDW includes activities specifically designed to teach this topic as well as activities from other domains adapted to address virtual and hybrid work. The activities target different levels: individual employees, team leaders, line managers, and senior managers. The audience will benefit from the insights and lessons from the presenters, who have extensive experience using active learning approaches to teach this topic in classes and workshops in multiple countries. In the first part of the PDW, the audience will participate in a full demonstration of a teaching activity. In the second part, the presenters will describe how to conduct additional activities, including their teaching materials and other tips. The workshop participants will leave with everything they need to teach the activities in their classes and workshops. They will also have the opportunity to ask questions, discuss different ways to apply these activities in training interventions and share their insights about other interactive and experiential activities for training and developing the virtual and hybrid workforce.