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2025 AOM Annual Meeting

HR

ODC

OB

CTO

13552: AI in the Workplace: A Focal Role for HR

Friday, July 25, 2025
09:00 - 11:00 CEST (GMT+2)
Location: Bella Center: Hall B- B4-m2
Session Type: PDW (workshop)
Orientation: Practice,International,Research
Shareable link: https://cdmcd.co/ZK8aRP
The impact of technological innovation in the workplace has been a focal point of interest in Human Resource Management (HRM) research for many years (Kim et al., 2021). This interest has intensified with the rapid growth of Artificial Intelligence (AI) at work over the last decade, reflected in the emergence of countless new AI applications and, for example, the spectacular rise of ChatGPT (e.g., Budhwar et al., 2023). AI technology has the potential to transform work, workplaces, and the way companies interact with and manage their workforce. Moreover, as AI is becoming an integral part of daily work life, it is directly impacting the HRM function, with a growing expectation for HR to become more data-driven and cross-functional (Fenwick et al., 2024). In line with these evolutions, new research streams have emerged exploring topics such as the effects of AI technology on individual and organizational outcomes, the effectiveness of AI-enabled HRM practices, the facilitation of new human-technology interactions, and the (HRM) interventions needed to support employees (e.g., Budhwar et al., 2022). Yet, despite efforts to synthesize and integrate various streams of HRM research (e.g., Budhwar et al., 2023), our knowledge at the intersection of AI and HRM remains fragmented (Deepa et al., 2024; Fenwick et al., 2024; Verma et al., 2023). This PDW mobilizes a group of international scholars in the field. It aims at expanding and integrating our collective knowledge, and at crafting new avenues for collaborative and multi-disciplinary research on the role of HR in an AI-driven workplace.